Listaso Blog

Digital Transformation In The Distribution Industry: Why Is It Necessary? And How Can You Enhance Your Mobile Solution?

In such a remarkably growing trade market, differentiating your business and standing out is challenging, since it is not only a matter of tools, but, most importantly, how to use and implement them within your company. The digital transformation itself can be beneficial only if understood and adopted properly.

Carmen Canas vicepresident and cofunder of Listaso
June 22, 2022
B2B Specialist

As the digital era keeps growing, distribution companies need to figure out how to change their entire company to accommodate new technologies. 

In such a remarkably growing trade market, differentiating your business and standing out is challenging, since it is not only a matter of tools, but, most importantly, how to use and implement them within your company. The digital transformation itself can be beneficial only if understood and adopted properly.

With this technology growing in every field, automating the sales and distribution process is equally crucial in order to follow the rapid growth of the market and satisfy customers at every step of the journey.

A Mobile Sales Solution can help you to optimize certain areas of the distribution process, but as the business grows you will need to automate new areas in order to stay competitive and ahead of trends.

 

The best way to enhance your Sales Solution is to take care of your inventory.  Inventory management is critical for the modern enterprise. Even if the warehouse doesn’t seem to impact sales directly, companies must carefully consider how the choices they make in distribution settings trickle out to the rest of the business.

Here are some of the ways inventory management can impact and enhance your sales:

 

1. Reducing the Likelihood of Error

Inventory management systems provide transparency into how many goods a company has, where those assets are stored and what orders they may be tied to at any given time. Furthermore, modern inventory management solutions help warehouse operators find the parts they need quickly and make it easier to get the orders ready to deliver. 

Good Inventory Management not only reduces errors in the warehouse but helps sales reps in the field complete the order with more accurate information, avoiding under or overselling. 

 

2. Giving Customers a Better Purchasing Experience

If you’ve ever been in a situation where you’ve tried to purchase an item only to be told there aren’t any goods available, you know how unpleasant that can be. 

Sales Reps who don’t have real-time inventory data while in the field often tend to oversell or undersell products to their customers, since they don’t have any source of reliable information, leaving customers with a bad impression of the company. 

This kind of stock visibility is only possible if you count on proper inventory management solutions that keep accurate data that can be sent to sales reps in a timely manner. This powerful data-sharing ecosystem allows sales teams to complete sales while making sure they maintain high-quality customer service.

 

3. Saving Time in Distribution Processes

The sales process does not end once the sales rep takes the customer’s order. The order needs to be fulfilled and delivered to the customer at the right time to assure all their expectations were met and to build customer loyalty that opens the door to new sales opportunities.

An inventory management solution not only streamlines warehouse tasks but saves time when it comes to fulfilling the orders placed by the sales reps. 

In Conclusion

Fast, digital services are shifting customer expectations. Organizations that want to keep pace with these new demands must carefully consider how they can accelerate operations while keeping costs under control. Investing in strategic inventory management tools and updating processes in response to the new technology can lay the groundwork for better customer experiences. 

The warehouse doesn’t have to be a cost drain. Instead, businesses have an opportunity to refine their processes to the point that sales and distribution capabilities provide a competitive edge.

If you are looking for a way to boost your distribution operations, contact us or schedule your Free Demo now!

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