Listaso Blog

The importance of On-Time Delivery for B2B companies.

In the dynamic world of business-to-business (B2B) commerce, On-time delivery is crucial. Timely delivery of product is not just a goal but a fundamental driver of success for B2B companies. This seemingly simple aspect can make or break a business's reputation, relationships, and profitability.

Carmen Canas vicepresident and cofunder of Listaso
B2B Specialist

In the dynamic world of business-to-business (B2B) commerce, on-time delivery is crucial. Timely delivery of product is not just a goal but a fundamental driver of success for B2B companies. This seemingly simple aspect can make or break a business's reputation, relationships, and profitability.

In this blog post, we'll explore some key reasons that make on time delivery not just a goal but a fundamental driver of success for B2B companies that can significantly impact its success and reputation.

What is On-time delivery?

On-time delivery is a metric used to evaluate the effectiveness of the supply chain. This key performance indicator (KPI) is essential for monitoring carrier performance and preserving customer happiness, as it indicates whether a company is reaching its objectives related to scheduled delivery timeframes. 

A survey showed that 45% of consumers now anticipate receiving their online orders in 2 days or less.  The fact that 57% of consumers won't shop at a store again after three late deliveries is even more alarming. 

Some main reasons to implement this metric on B2B companies are these:

  • Customer satisfaction

Keeping clients happy requires meeting delivery timelines. On-time delivery provides customers a sense of trust and confidence, which may result in recurring business and enduring relationships. Companies that excel in this area distinguish themselves, and customers often choose them for the assurance of timely delivery. Being seen as dependable and punctual is a compelling value proposition.

  • Reputation Management

A reputation for on-time deliveries can set your business apart from the competition. It establishes your company as reliable and trustworthy in the eyes of your clients. In the fiercely competitive B2B landscape, your reputation is your most valuable asset. A reputation of having on time delivery sets your business apart from the crowd, earning you the trust of clients and boosting your credibility. It's the competitive edge that can make the difference in winning contracts and growing your business.

  • Reduced Inventory Costs

On-time deliveries are more than just meeting deadlines; they're a powerful cost-cutting strategy for businesses. By reducing carrying costs, improving cash flow, lowering handling expenses, and mitigating the risk of obsolescence, on-time deliveries directly impact inventory costs. They enable businesses to operate more efficiently, optimize inventory management, and redirect capital towards growth and strategic initiatives. 

  • Customer Referrals: 

Satisfied customers are more likely to refer your business to others. Word-of-mouth referrals can be a valuable source of new clients, providing a steady stream of opportunities for growth.

In conclusion

On-time deliveries are more than just meeting deadlines; they're a powerful cost-cutting strategy for B2B businesses. By reducing carrying costs, improving cash flow, lowering handling expenses, and mitigating the risk of obsolescence, on time deliveries directly impact inventory costs. This metric enables businesses to operate more efficiently, optimize inventory management, and redirect capital towards growth and strategic initiatives. Listaso Technology Delivery app is the best option if you want to strengthen your on time delivery and also build solid client connections and thrive in the B2B industry.

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