Listaso Blog

How Inventory Management Can Make or Break Your E-commerce Business

In this blog, we will explore the importance of inventory management for e-commerce websites and share some statistics that highlight its significance.

Carmen Canas vicepresident and cofunder of Listaso
Jairo Gonzalez
B2B Specialist

E-commerce websites have become increasingly popular in recent years, as more and more people prefer the convenience of online shopping over visiting physical stores. However, managing inventory is a crucial aspect of running an e-commerce business that cannot be overlooked. In this blog, we will explore the importance of inventory management for e-commerce websites and share some statistics that highlight its significance.

Efficient inventory management can improve customer satisfaction and increase sales.

The success of an e-commerce business largely depends on customer satisfaction. If a customer cannot find what they are looking for or cannot purchase it because it is out of stock, they are likely to abandon the website and shop elsewhere. According to a study by Digital Commerce 360, 44% of online shoppers are more likely to purchase from a competitor if a product they want is out of stock on a particular website. This highlights the importance of having accurate inventory data and timely updates to ensure that customers can find and purchase the products they want.

On the other hand, efficient inventory management can help e-commerce businesses maintain a high level of customer satisfaction, leading to increased sales and repeat customers. For example, by offering real-time inventory updates, businesses can provide customers with accurate information about product availability, reducing the risk of overselling or underselling. By providing customers with accurate inventory information, businesses can build trust with their customers and ensure a positive shopping experience. You can have all this and more with Listaso’s Advanced Inventory App.

Inaccurate inventory management can result in overselling or underselling.

Overselling occurs when a business sells more units of a product than it has in stock, while underselling occurs when a business has more units in stock than it can sell. Both scenarios can have negative consequences, such as lost sales, customer dissatisfaction, and reputational damage. Inaccurate inventory management can also lead to increased costs, such as extra shipping fees or lost profits from overstocked items.

To avoid overselling and underselling, e-commerce businesses must maintain accurate inventory data and update it in real-time. Automated inventory management systems can help businesses keep track of inventory levels, generate reports, and provide alerts when stock levels are low. This can help businesses stay on top of inventory levels and avoid overselling or underselling, leading to increased customer satisfaction and profitability.

Effective inventory management can reduce storage and labor costs.

Managing inventory can be a costly process for e-commerce businesses. Keeping excess inventory can lead to increased storage costs, as well as higher labor costs associated with managing and tracking inventory. On the other hand, efficient inventory management can help businesses optimize their storage space and reduce the amount of labor required to manage inventory, resulting in cost savings and increased profitability.

One way that businesses can reduce storage costs is by implementing a just-in-time (JIT) inventory system. JIT inventory systems involve ordering inventory only when it is needed, rather than keeping excess inventory on hand. By reducing the amount of inventory on hand, businesses can reduce storage costs and minimize the risk of overstocking.

Automation and technology can improve inventory management.

With the advent of automation and technology, e-commerce businesses can now use tools like inventory management software to streamline their inventory management processes. According to a study by Wasp Barcode Technologies, 43% of small businesses use manual methods to track inventory. Implementing such software can help businesses reduce the risk of human error, improve efficiency, and enhance accuracy in inventory management.

Inventory management software can help businesses keep track of inventory levels, generate reports, and provide alerts when stock levels are low. This can help businesses stay on top of inventory levels and avoid overselling or underselling. Additionally, inventory management software can help businesses optimize their storage space, reduce labor costs, and improve profitability.

In conclusion, inventory management is a crucial aspect of running a successful e-commerce business. Efficient inventory management can help businesses maintain a high level of customer satisfaction, increase sales, reduce costs, and enhance accuracy. With the help of automation and technology, e-commerce businesses can improve their inventory management processes, leading to increased profitability and competitiveness in the market. Listaso’s Inventory Management is your best choice for your eCommerce site, with modules such as Move Inventory, Cycle Count and Physical Inventory, you are always in control of your warehouse and it allows you to always have the product you need, wherever you need it and whenever you need it. Schedule a Free Demo now!

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