How to update information for multiple products at once

If you need to update information for multiple products at once, our new Product Module makes it a breeze.

Simply download the Excel template to upload your product updates in bulk by following these steps:

1. Click on “Product” on the left-hand menu in BackOffice.

2. Click on the Excel icon to download a template that will synchronize with your system.

3. Once you have the template, fill in each field with the required information for your products.

To import your updated product information into the system, follow these steps:

1. Click on “All Services”"All Services".

2. In the “Import” section, select “Update Product”"Update Product".

3. Drag and drop or select your Excel file using the "Select File" button to import the file you just filled.

4. Once you have selected the file, click “Next”.

5. Synchronize the information between your Excel sheet and the system's tabs. To establish the correct mapping, match each tab with its corresponding columns on your Excel sheet. Let's start by locating the button next to “Code” where it currently displays “-- NONE --”. 

6. By clicking on this button, a list containing the names of the columns in your Excel file will be displayed. From this list, select “Item Code” as it matches the option “Code”. Repeat this process for the remaining tabs, choosing the appropriate column names to accurately map the data in the system. This step ensures that the information is properly synchronized between your Excel sheet and the system's tabs.

6. Make sure the "Update Main" option is selected, then click “Next”.

8. A window will appear with the number of products recorded by the system. Make sure the quantity matches the number of products in your Excel file.

With these simple steps, you'll be able to update your product information quickly and easily.